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Soapimi: Frequently Asked Questions 

Handmade, fun & colourful soap, free from sulphates & parabens.
Safety assessed for the general population. Not suitable for infant use.
Plastic-free packaging.

  • What is your turnaround time?
    On average a total of 5-7 days from ordering to receiving your order. PLEASE NOTE THAT THE INDUSTRIAL STRIKE ACTION PLANNED BY THE ROYAL MAIL DURING NOVEMBER WILL ALMOST CERTAINLY AFFECT HOW LONG YOUR ORDER TAKES TO ARRIVE. PLEASE CONSIDER PLACING ORDERS FOR CHRISTMAS AS EARLY AS POSSIBLE TO AVOID DISAPPOINTMENT. Typically, 2-3 days after you place your order, your soaps will be ready for dispatch. All orders include free GB** delivery via Royal Mail 2nd Class, so please allow an additional 2-3 business days for your order to arrive. **Please note that due to Brexit, I can no longer ship to Northern Ireland and cannot sell my products in the EU.
  • What’s in it and how is it made?
    Each soap is made from a certified organic soap base and is lightly fragranced with an essential oil and coloured with a Mica mineral powder. They are SLS and SLES free (these chemicals often cause trouble for people with sensitive/dry skin). They are also free from parabens, sulphates and MPG. They are all made using the Melt and Pour method. Please refer to the Ingredients page for further information. Learn More...
  • Are your soaps safe?
    Yes! Here comes the technical bit... In order to legally sell soap in the UK, soap recipes need to be approved by a qualified cosmetic safety assessor. The assessment ensures that each recipe formulation is in-line with current post-brexit UK regulations and is ultimately safe to use on your skin. Following approval by the safety assessor, products must then be notified on the SCNP (UK Notifcation Portal). Soapimi soaps have been assessed by Cosmetic Safety Consultants Ltd and uploaded on the SCNP. For further details on the ingredients, please click here...
  • Are your soaps suitable for vegetarians and/or vegans?
    Yes! The only other ingredients added to the organic vegetable-derived soap base are very small amounts of ethically sourced natural mica powder and essential oils. Soapimi soaps are not tested on animals.
  • Do your soaps contain palm oil?
    The soap base that I use all for all soaps in my range contains responsibly sourced palm oil and carries the RSPO certification. You can learn more about sustainable palm oil by visiting the Stephenson's Personal Care website - please click here
  • What are your fragrances/colour combinations?
    All fragrances are pure essential oils: Soapimi Red = Rose geranium essential oil Soapimi Orange = Red mandarin essential oil Soapimi Yellow = Lemon essential oil Soapimi Green = Lime essential oil Soapimi Blue = Peppermint essential oil Soapimi Pink = Rose geranium essential oil
  • How much does it cost?
    Prices start from £4.95 for individual soaps and from £6.50 per boxed set. Please visit the shop to explore all Soapimi products.
  • What about P&P?
    Free delivery within Great Britain only. All orders are sent via Royal Mail 2nd class post. Due to Brexit and the Northern Ireland Protocol, I can no longer sell or ship to Northern Ireland. If you need a faster shipping service, there are options to upgrade to Royal Mail First Class and Tracked 24 at the checkout.
  • What packaging do you use?
    All Soapimi packaging is plastic-free. The clear Natureflex film that the soaps are wrapped in & the Eco-flo packing peanuts used to protect them in transit are all COMPOSTABLE. The outer box, parcel tape, coloured ribbon and logo stickers are all RECYCLABLE. Learn more...
  • And finally, how to pronounce Soapimi?"
    “Soh-PEA-mee.” The name started as a play on ‘soapy me’ but we had to get creative.

If you can't find the answer you're looking for, please click the contact button below to get in touch.

To learn more about Soapimi, please click here

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